Venue and Sales Manager at Ciuci Consulting Limited

We are seeking a dynamic and experienced Venue Manager to oversee the management of our hall and drive customer acquisition for events and functions.
As the Venue Manager, you will be saddled with the responsibility of ensuring the smooth operation of the venue, maintaining a high level of customer satisfaction, and maximizing revenue through effective marketing and customer relationship management.
This role requires strong leadership, excellent organizational skills, and a keen business acumen.

Venue Management:

• Oversee all aspects of the hall’s operations, including scheduling, event planning, setup, and cleanup.
• Ensure the venue is properly maintained, clean, and in compliance with safety regulations.
• Manage vendor relationships for services such as catering, audiovisual equipment, and security.
• Coordinate with internal teams to provide exceptional customer service and ensure seamless event execution.

Customer Acquisition and Retention:

• Develop and implement a comprehensive marketing strategy to attract a diverse range of customers and maximize venue utilization.
• Proactively identify and pursue opportunities to bring in new customers and expand the venue’s client base.
• Build and maintain strong relationships with event planners, corporate clients, community organizations, and other potential customers.
• Conduct tours of the venue to showcase its features and benefits to potential clients.
• Negotiate contracts and pricing agreements with customers, ensuring profitability while meeting their needs.
• Meet monthly/quarterly sales targets and annual budget goals
• Establish and maintain a weekly reporting schedule, adjusting as needed based on event schedules.

Team Management:

• Recruit, train, and supervise venue staff, including event coordinators, custodial staff, cleaners and security personnel.
• Foster a positive and collaborative work environment, providing guidance, support, and performance feedback to the team.