Ciuci (pronounced see-u-see) Consulting, established in 2007, is a global operations management firm specializing in the optimization of business operations through innovative strategies and consumer intelligence with a focus on socio-economic impact.
We are recruiting to fill the position below:
Venue and Sales Manager
Full time Jobs
We are seeking a dynamic and experienced Venue Manager to oversee the management of our hall and drive customer acquisition for events and functions.
As the Venue Manager, you will be saddled with the responsibility of ensuring the smooth operation of the venue, maintaining a high level of customer satisfaction, and maximizing revenue through effective marketing and customer relationship management.
This role requires strong leadership, excellent organizational skills, and a keen business acumen.
Oversee all aspects of the hall’s operations, including scheduling, event planning, setup, and cleanup.
Ensure the venue is properly maintained, clean, and in compliance with safety regulations.
Manage vendor relationships for services such as catering, audiovisual equipment, and security.
Coordinate with internal teams to provide exceptional customer service and ensure seamless event execution.
Customer Acquisition and Retention:
Develop and implement a comprehensive marketing strategy to attract a diverse range of customers and maximize venue utilization.
Proactively identify and pursue opportunities to bring in new customers and expand the venue’s client base.
Build and maintain strong relationships with event planners, corporate clients, community organizations, and other potential customers.
Conduct tours of the venue to showcase its features and benefits to potential clients.
Negotiate contracts and pricing agreements with customers, ensuring profitability while meeting their needs.
Meet monthly/quarterly sales targets and annual budget goals
Establish and maintain a weekly reporting schedule, adjusting as needed based on event schedules.
Recruit, train, and supervise venue staff, including event coordinators, custodial staff, cleaners and security personnel.
Foster a positive and collaborative work environment, providing guidance, support, and performance feedback to the team.
Bachelor’s Degree in Hospitality Management, Business Administration, or a related field with 3-5 years experience.
Proven experience in venue management, event planning, or a similar role.
Good sales and marketing skills, with a track record of customer acquisition and retention.
Excellent interpersonal and communication skills to build relationships with clients and vendors.
Ability to multitask, prioritize, and manage multiple events simultaneously.
Proficiency in Microsoft Office Suite.
Knowledge of health and safety regulations and willingness to ensure compliance.
Strong leadership and team management abilities.
Flexibility to work evenings, weekends, and holidays as required by event schedules.