HR-Aid Consults – Our client, a Facility Management company, is recruiting to fill the position below:
Job Title: Telesales / Customer Success Officer
Location: Victoria Island, Lagos
Employment Type: Full-time
- Handling incoming and outgoing calls and emails according to standards.
- Taking responsibility for resolving customers’ complaints or issues.
- Follow up with the appropriate unit as regards the status of customer complaint resolution.
- Reporting, tracking and ensuring final resolution of customers’ issues using the CRM system and tools.
- Attending, follow up and resolving customer complaints and inquiries.
- Identify and introduce products and services to new and existing clients.
- Promoted products and services to point of sales to achieve the set target.
- Successfully contribute to all company sales product promotions.
- Provide superior service to customers by responding to requests, inquiries, suggestions, and concerns.
- Continuously establish and maintain an excellent network of business relationship as a result of extensive interaction and communication.
- Candidates should possess a Bachelor’s Degree
- 2 – 3 years experience in Marketing/Sales preferred.
Application Closing Date
6th February, 2023.
Method of Application
Interested and qualified candidates should send their CV to: email@example.com using the Job Title as the subject of the mail.