Senior Human Resources Officer at Catholic Relief Services (CRS)


About "Catholic Relief Services (CRS) "

Catholic Relief Services (CRS) is an international non-governmental organization supporting relief and development work in over 99 countries around the world. CRS programs assist persons on the basis of need, regardless of creed, ethnicity or nationality. CRS works through local church and nonchurch partners to implement its programs, therefore, strengthening and building the capacity of these partner organizations is fundamental to programs in every country in which CRS operates. CRS has worked in Nigeria for more than 25 years.

We are recruiting to fill the position below:

Job Title:

Senior Human Resources Officer

Job Location:


Job Type:

Full time Jobs

Job Description

  • The position of Senior HR Officer will support the Head of Human Resources in the attainment of an integrated staffing for the country program through a timely and concise engagement of field office staff in providing professional advice, work with HR Officers and HR Assistants in managing HR functions within their teams and provide real-time support in the management of the CP HR requests.

Roles and Key Responsibilities

  • Support the Human Resources Unit in ensuring staff retention strategies reflect competitive and equitable compensation and benefits and a work environment that fosters staff engagement, empowerment through proper supervision, personal and professional growth.
  • Support the Human Resources Unit with capturing and communicating employee lifecycle events (change in status, promotion, lateral move, termination, etc.) in a timely manner to the people and update such information on Project Insight Human Capital Module.
  • Ensure adequate support to Heads of Offices and Field Office staff on HR policy guidance and interpretation.
  • Work with hiring managers to source, recruit, and retain high-quality staff aligned with agency vision, mission, and values.
  • Establish and maintain relationships with third-party vendors for staffing needs.
  • Confer with management and supervisors to identify human resource needs, job specifications, job duties, qualifications and skills, team fit, and weighted criteria for evaluating candidates for open positions.
  • Ensure appropriate reference and background checks are carried out for new hires and results are reported back to hiring managers.
  • Collaborate with the Human Resource Team in the delivery of timely and consistent HR service delivery inline with the CP’s objectives and Agency strategy.
  • Support, implement, and evaluate programs and processes for succession planning, talent mapping, and leadership development.
  • Ensure all phases of the performance management system are implemented according to agency guidance, i.e. performance and development planning, coaching, assessment, mentoring, and career planning.  Promote a culture of high performance and accountability for outcomes.
  • Support supervisors and senior staff to deal firmly and promptly with performance issues.
  • Establish an effective approach to employee relations, including staff communications, employee engagement, conflict resolution, and employee recognition and feedback programs.
  • Support supervisors and senior staff to deal firmly and promptly with performance issues.
  • Establish an effective approach to employee relations, including staff communications, employee engagement, conflict resolution, and employee recognition and feedback programs.

Job Requirement

  • Bachelor’s Degree in Human Resources Management, Business Administration or other relevant field required.
  • Master’s degree in HR Management, Business Administration or Organizational Development preferred.
  • Minimum of five years’ work experience in HR, preferably with an International or local NGO, with at least three of these years overseeing the HR function and strong knowledge of HR best practices and standards.

Knowledge, Skills, and Abilities:

  • Strong relations management abilities. Ability to relate to people at all levels internally and externally. Strategic in how they approach each relationship.
  • Excellent strategic and analytical skills with the ability to make sound judgments and decisions.
  • Very good planning, monitoring and organizational skills
  • Able to maintain confidential information.
  • Proactive, resourceful, solutions-oriented and results-oriented.
  • Strong customer service orientation with excellent communication, interpersonal and negotiation skills

Preferred Qualifications:

  • Additional education may substitute for some experience.
  • Experience with and demonstrated ability to analyze and interpret employment laws, regulations, policies, principles, concepts, and practices. Thorough knowledge of the local labor law.
  • Staff management experience.
  • Strong experience in presenting, facilitating, and coaching on HR topics.
  • Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, HRIS.

How to Apply

Interested and qualified candidates should:
Click here to apply online


  • CRS’ talent acquisition procedures reflect our commitment to safeguarding the rights and dignity of all people – especially children and vulnerable adults – to live free from abuse and harm.
  • CRS welcomes candidates from the countries and regions in which we work. In the event the successful candidate is an expatriate or global telecommuter, the anticipated duration of the assignment is informed by a term limit, based on the type and level of the job and the needs of the agency.
  • CRS is an Equal Opportunity Employer


July 25, 2023
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