GE (NYSE:GE) drives the world forward by tackling its biggest challenges. By combining world-class engineering with software and analytics, GE helps the world work more efficiently, reliably, and safely. GE people are global, diverse and dedicated, operating with the highest integrity and passion to fulfill GE’s mission and deliver for our customers.
We are recruiting to fill the position below:
Job Title:
Sales Operations Specialist
Job Location:
Lagos
Job Type:
Full time Jobs
Job Description
Lead the execution of orders under sub–Saharan Africa
Plan and pro-actively manage the entire process of fulfilling a customer contract from Order Entry to Collection to ensure that customer requirements are met
Monitor the Customer Plan versus actual to pro-actively reduce Span in the Customer Order Fulfillment grounded on SCOT optimization (Ship Complete on Time)
Optimize Sales transfers
Ensure orders validation, compliance and approvals before Order Entry
Confirms customer requested date and Plan. The Backlog management
Own and update timely key dates using local operating mechanisms and reports
Reviews Weekly Business Sales
Establish and maintain communication with the appropriate individuals throughout the process (OM manager, Install Specialist, Logistics, Installation coordinator, application coordinator, Finance, Commercial team, Operation execution team)
Set up contract review with Finance/ Regional Manager – Daily follow up of customer credit documentation and inventory
Follow up on collections issues due to OM
Give shipping and billing instructions in accordance with contracts terms and condition
Follow shipment, installation, application via reports
Inventory management – Order Entry and backlog quality. Implement changes as required for each project followed
Provide root cause on defect analysis
Monitor and coordinate daily logistics traffic from warehouses Quality Specific Goals
Job Requirement
Business / Logistic Degree / or equivalent
2 to 3 years experience in project management or order management
Fluent English
Customer Satisfaction Oriented
Team player
Lead
Committed to deliver
Solution driven mindset
Ability to use Systems and work in a matrix environment
Adaptability and flexibility of using different backlog management tools depending on the P&L
Good Understanding of the OM process
Proficient at understanding how the Order Configuration process works
Proficient at understanding how the Order Entry and approval processes work through order booking tools and the OM Tools
Ability to keep contract moving forward
Good Product knowledge
Excellent Verbal and written communication
Valid NYSC discharge or exemption certificate will be required (please indicate clearly on your resume)
Must have valid authorization to work full-time within country of operation:
Project Management experience, Transportation and Customs
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