MMBA Programme Manager at Lagos Business School (LBS)


Lagos Business School is committed to creating and transmitting management and business knowledge based on a Christian conception of the human person and of economic activity relevant to Nigeria and Africa at large. We strive to be a world class business school which will have a significant impact on the practice of management.

We are recruiting to fill the position below:

Job Title: MMBA Programme Manager

Location: Lagos

Purpose of Position

  • To provide proactive administrative support and ensure efficient delivery of quality academic service to the Modular MBA participants.

Essential Duties / Roles and Responsibilities

  • Provide effective liaison between the faculty office, students, and other relevant organizations
  • Manage up-to-date information on students and academic activities. Records management, including data filling, tracking, and retrieval, ensuring accuracy and accessibility.
  • Manage registration and matriculation documentation. Maintain contact and assist in processing and collection of fees from students
  • Plan weekly timetable (In-person and virtual) and maintain attendance records at lectures and other academic programmes.
  • Process and issue identity cards, students’ administrative policy, and timetable that students will require from time to time.
  • Ensure course materials are uploaded and available on the students’ Learning Management system.
  • Process transcripts, statements of results, and certificates for students.
  • Ensure the timely release of each semester’s result to students.
  • Process and provide information on students’ performance for the Faculty, Senate, and any interested body.
  • Manage the processes of MBA examination and re-take examinations.
  • Provide support for faculty ceremonials such as convocation, inaugural lectures, valedictory lectures, etc.
  • Manage ad-hoc and specific projects as assigned by the Head of the department from time to time
  • Coordinate with the Accreditation office to ensure that the school meets the accreditation requirements of regulators.
  • Assist faculty in the hosting of international programmes
  • Continually update the unit’s standard operating procedures in line with international best practices.
  • Provide effective liaison between the faculty office, students, and other relevant organizations 
  • Manage up-to-date information on students and academic activities. Records management, including data filling, tracking, and retrieval, ensuring accuracy and accessibility.
  • Manage registration and matriculation documentation. Maintain contact and assist in processing and collection of fees from students
  • Plan weekly timetable (In-person and virtual) and maintain attendance records at lectures and other academic programmes.
  • Process and issue identity cards, students’ administrative policy, and timetable that students will require from time to time.
  • Ensure course materials are uploaded and available on the students’ Learning Management system.
  • Process transcripts, statements of results, and certificates for students.
  • Ensure the timely release of each semester’s result to students.
  • Process and provide information on students’ performance for the Faculty, Senate, and any interested body.
  • Manage the processes of MBA examination and re-take examinations.
  • Provide support for faculty ceremonials such as convocation, inaugural lectures, valedictory lectures, etc.
  • Manage ad-hoc and specific projects as assigned by the Head of the department from time to time
  • Coordinate with the Accreditation office to ensure that the school meets the accreditation requirements of regulators.
  • Assist faculty in the hosting of international programmes
  • Continually update the unit’s standard operating procedures in line with international best practices.

Key Performance Indicators

  • Feedback on students’ satisfaction
  • Innovative ideas in the management of students
  • Seamless flow in the academic timetable
  • Downtime in the processing of participants’ results, transcripts, etc
  • Accurate, timely, up-to-date information on participants
  • Accuracy and timeliness of information prepared for standards regulatory agencies.
  • Accuracy and timely processing of student transcripts
  • Responsiveness to students’ inquiries.

Qualifications

  • Good First Degree in any discipline.

Professional Qualification:

  • An MBA is an added advantage. Or membership in relevant professional bodies.

Experience:

  • Minimum of six years in an administrative or programme/project management position.

Required Competencies:

  • Planning and coordinating skills
  • Relationship management skills
  • Excellent time management skills
  • Excellent oral and written communication skills
  • Flexibility: availability to work Saturdays
  • High integrity, reliability, and confidentiality
  • Basic accounting knowledge/debt management skills
  • Working knowledge of MS office, PowerPoint, and Excel
  • Customer service skills
  • Records management skills

Application Closing Date
10th February, 2023.

Method of Application
Interested and qualified candidates should send their CV to: careers@lbs.edu.ng using the Job Title as the subject of the email.

Note

  • Only shortlisted candidates shall be contacted.
  • LBS is an equal opportunity employer.