About "Reputable Transport and Logistics Company "
A household name in the transportation/logistics industry and one of the largest providers of intercity and interstate transportation, serving more than 200 destinations across Nigeria and West Africa with a modern, environmentally friendly fleet.
We are recruiting to fill the position below:
Job Title:
Logistics Officer & Customer Service Representative
Job Location:
Lagos
Job Type:
Part Time Jobs
Job Description
Process customer requests, and collections and keep updated customer records
Provide accurate, valid, and complete information to customers
Resolve customer complaints via phone calls and emails
Escalate all exceptions for resolution
Manage and track items sent on a daily basis.
Ensuring the team (Drivers, Riders, loaders) in the supply chain are working effectively and efficiently to ensure smooth operations.
Liaising and negotiating with customers and partners;
The goal is to manage the entire cycle so as to enhance business development and ensure sustainability and customer satisfaction.
Job Requirement
Interested candidates should possess a Bachelor’s Degree or HND in relevant fields with 2 – 3 years work experience.
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