Lab Customer Service Representative at Demyhealth Clinic and Genomic Medicine (DCGM)


About " Demyhealth Clinic and Genomic Medicine (DCGM) "

Demyhealth Clinic and Genomic Medicine (DCGM) is the pioneering Genomic medicine services in Nigeria in partnership with a UK based ISO certified bioscience laboratory in delivering over 5000 tests in Nigeria, including test not currently offered by any lab in Nigeria. We specialize in Invitro-diagnostics, in addition we also service Life science industries such as Pharmaceutical, Veterinary, food & beverage industries via our subsidiary company GTL.

We are recruiting to fill the position below:

Job Title:

Lab Customer Service Representative

Job Location:


Job Type:

Full time Jobs

Job Description

  • Act as the front-line customer service support for incoming calls from customers, clients, and doctors/centers for lab results.
  • Coordinate courier services and Maintain professional and courteous behavior to ensure customer satisfaction.
  •  Provide other registration/clerical, and billing support as required.
  • Ensure proper housekeeping.
  • Perform all duties and responsibilities with understanding and respect for the patient’s rights
  • Perform other related duties as required.

Job Requirement

  • B.Sc. / HND in Biological Sciences
  • Previous Experience 2 – 4 years post-graduation experience

Knowledge, Skills, and Abilities:

  • Excellent communication and interpersonal skills.
  • Excellent organizational skills to manage multiple tasks promptly.
  • Proficient use of clinical laboratory information systems.

How to Apply

Interested and qualified candidates should forward their CV to: using the Job Title as the subject of the email.


July 14, 2023
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