VOIP Engineer at Telvida System Limited

Telvida Systems Limited is a specialist IT and telecommunications solution integrator. We help clients plan, build and support end-to-end collaborative solution (telephony, video, messaging and data) to achieve their business goals.

We are recruiting to fill the position below:

Job Title: VOIP Engineer

Location: Lagos
Employment Type: Full-time

Job Description

  • Telvida Systems is seeking a VOIP Engineer who specializes in Avaya and Cisco System. The position will analyze and deliver solutions on the MS Teams and AudioCodes platform.
  • The ideal candidate will be able to strategize, deploy, manage, and maintain MS Direct Routing, Endpoints, Clients, and Phone System capabilities.
  • Configures, tests deploy and maintains/upgrades unified communications/telephony systems
  • Performs adds/moves/changes and performs preventative maintenance on telephony systems
  • Proactively monitors and resolves potential service interruptions
  • Provides Tier 3 support for telecom service requests and repairs received via service tickets
  • Create and maintain end-user training materials and documentation
  • Design, optimization, and implementation of telephony systems and changes throughout the organization
  • Supports Customer Service Center hardware and software including ACD or VoIP PBX Systems
  • Plans for and designs systems for future growth
  • Mentors and aids in the development of Voice Engineers and Voice Engineer Associates
  • Provides after-hours support.

Requirements

  • Candidates should possess a Bachelor’s Degree qualification with 0 – 3 years work experience.

Application Closing Date
15th October, 2021.

How to Apply
Interested and qualified candidates should send their CV to: careers@telvida.com using the Job Title as the subject of the mail.

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