Service Engineer – Process Automation at Schneider Electric Nigeria

Schneider Electric – As the Global Specialist in Energy Management™ and market leader in industrial automation and software. Schneider Electric enables people to experience and transform efficiency where they live and work; from home to enterprise, across the grid and the city. Focused on making energy safe, reliable, efficient, productive and green, the Group brings a world where innovative individuals use collaborative solutions to make the most of their energy, while using less of the common planet.

We are recruiting to fill the position below:

Job Title: Service Engineer – Process Automation

Job ID: 007JIR
Location: Lagos, Nigeria
Job schedule: Full-time

Job Description

  • Process Automation is a global business unit within Schneider-Electric building value in today’s ever-changing industrial world by forging new connections among people, processes, and technologies.
  • Schneider Electric’s process automation solutions help our customers to drive their operations to higher value utilizing proven Schneider Electric technology and expertise enabling success.

Your Mission

  • An exciting new opportunity has arisen within our Process Automation (PA) business unit for Field service engineers with a desire to specialize in Process Automation & Control, working across both our engineering and service teams.
  • The role will be based in Angola but with travel and site work potentially taking up a large part of the role.
  • The successful candidates will be involved in all aspects of Process Automation and Control.

Your Role
Magic happens when you bring great people together!

  • Work within projects to design, develop and test high-quality DCS and Triconex programs and interfaces.
  • Support ongoing and new projects and site work.
  • Conduct site surveys providing clear and concise reporting and updating of all installed bases.
  • Support and eventually lead site installations for remote executed projects.
  • Support the ongoing growth of Projects and Services within Angola by proactively supporting sales where appropriate, acting as the delivery focal point and being able to present delivery capabilities.
  • Provide remote support for FPSO opportunities executed in Nigeria as part of the project team to increase industry learning and sustain utilization.
  • Active member of the “24-hour telephone support” team covering Angola and eventually supporting multiple countries.
  • Set up and review requirements to develop efficient and effective solutions together with multi-disciplinary team members.
  • Analyze risks, solve problems, decompose bottlenecks, and generate recommendations for improvements.
  • Support internal and external customer queries for Industry Business.
  • Provide technical support and consult with customers to provide sound solutions and professional advice in Industry Business.
  • Build strong professional relationships with team members to create a collaborative, supportive environment to achieve optimal team performance and establish positive team morale.
  • Build strong professional relationships with customers (internal and external) to provide premium service to ensure customer satisfaction and Schneider Electric Brand reliability.
  • Effectively communicate with stakeholders (internal and external).
  • Listening and understanding constraints and turning them into improvement opportunities.
  • Comprehend and understand the Schneider Electric Industry products in order to execute projects and to support internal & external customers in the following areas:
    • Engineering tasks and processes
    • Product Licenses
    • Product and application upgrades
    • Product and application support
    • Sales support
    • Industry solutions
    • Grasp and understand enterprise solutions
    • Focused on application and product improvement
    • Keep up to date with product improvement and technology offers
    • Consult clients on improvement initiatives and be value-driven

We are looking for engineers who strive to build a career in Process Automation & Control and have the following:

  • University Degree in Electrical, Electronics, Instrumentation / Controls or other Computer Science related degree.
  • Minimum of 5 years experience in the Engineering Field.
  • Proven technical ability and experience on PLC/and or DCS/or SCADA.
  • Customer Focused to offer solutions and enhance customer satisfaction.
  • Offshore O&G experience
  • TuV certification or other safety qualification.
  • Foxboro/Triconex/Modicon experience.
  • Experience in software and hardware design for PLC/and or DCS systems.
  • Must be open to travel, potentially across East and West Africa and offshore work as and when needed

About You:

  • Keen interest in computer systems and programming.
  • Has a passion for innovation and creativity?
  • Excellent and effective communication skills in both English and Portuguese.
  • Excellent team player able to both influence and collaborate.
  • Open and supportive personality with a genuine inquisitive nature.
  • Willingness to work both nationally and internationally as and when needed.
  • Customer First – always willing to put customers and others first.
  • Embrace Different – comfortable dealing with different cultures and embracing change.
  • Dare to Disrupt – not afraid to do things differently and challenge the status quo.
  • Learn Every Day – eagerness to learn new skills (fast).
  • Act like Owners – take ownership of tasks and not rely on others to drive you.

What do we offer in this specific role

  • Buddy/mentor – who will help you to smoothly find yourself in our company.
  • Specialized training tailored to your needs/experience and career goal.s
  • Relaxed, fun, and engaging environment – we’re not just about business: volunteering, extra projects, integration events.
  • Exposure to a range of Schneider – Electric Process Automation technologies and products.
  • Experience in working on some of Schneider-Electric largest client sites in Africa.
  • Growth opportunities to develop technical and none technical skills

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

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