Regional Sales Manager at Workforce Group

Workforce Group is a Management Consulting and Outsourcing Professional Services Firm. Following its inception in July 2004, Workforce Management Centre Limited (Workforce) has built an enviable reputation as the leading indigenous management and professional services consulting firm in Nigeria. Drawing from its Deep Domain Expertise, in the area of organizational effectiveness and employee performance, the Company is positioned to assist businesses across diverse sectors of the economy in their quest to create sustainable value for their stakeholders.

We are recruiting to fill the position below:

Job Title: Regional Sales Manager

Location: Lagos
Job Type: Full time

Job Summary 

  • He or She should be able to manage a team to enable them to achieve the results associated with its mission. Help and contribute to the performance of the team to achieve the results associated with the team mission

Responsibilities 
Employee enhancement:

  • Communicates expectations and objectives, providing ongoing feedback and addressing shortcomings.
  • Balances the workload, commitments, and priorities of individuals vs the company when setting expectations and assigning work. Monitors and ensures the efficient and appropriate use of resources, tools.
  • Uses individual as well as group goal setting to maximize performance. Challenges rules or practices that present inappropriate barriers to independent action and decision-making.
  • Brings excellent performance to the attention of the larger organization. Seeks resources that will enhance the team’s productivity.
  • Develops and supports employees’ career plans and learning opportunities.
  • Applies company policies and procedures in managing direct reports’ performance. Coaches in different areas, identifying training and development needs to support professional growth.
  • Leads by example and fosters an environment of mutual trust through clear communication, open dialogue, and consistent behavior.

Customer Satisfaction:

  • Responds to customer / internal partner needs in a timely, professional, helpful, manner, regardless of the attitude.
  • Shows customer / internal partner that their perspectives are valued. Adapts to the different working styles, personalities, and cultural backgrounds of the people they work with
  • Negotiates at senior level on technical and commercial issues, to ensure that customers, suppliers, and other stakeholders understand and agree what will meet their needs, and that appropriate service level agreements are defined.
  • Initiates improvement in services, products, and systems.
  • Supports business change, acting as a single point of contact for senior stakeholders, facilitating relationships between them.

Empowerment:

  • Delegates authority to match responsibility, holding staff accountable for agreed upon commitments.
  • Supports staff in taking independent action, providing coaching along the way. Delegates responsibility rather than taking charge or micro-managing when staff have the capability.

Territory Management:

  • Makes forecasts and revenue projections for territory.
  • Develops and maintains long-term territory plans.

Negotiating:

  • Supports business change, acting as a single point of contact for senior stakeholders, facilitating relationships between them.
  • Creates an open and constructive environment for negotiation, assuring all parties that a fair solution will be attained.
  • Persuades others to review their demands and reconsider their positions.
  • Expresses ideas/solutions in an appropriate manner to over come resistance, complaints and frustration from others.
  • Builds rapport with the other parties to foster positive and productive relationships.
  • Creates value based on shared interests to produce win-win outcomes.

Selling Process is Adapted According to Customer:

  • Adapts / improves the implementation of the sales process to each customer.
  • Involves the customer as a partner in the sales process.
  • Identify emerging opportunities and use market knowledge and leverage IT systems (SFDC).
  • Identifies value adding products/services/process, by customer, and exercises consultative problem-solving skills to create new or customized solutions for your customers and/or End-users.

Business Partnering is Developed:

  • Forms alliances with people in different organizational units Persuade others to review their demands and reconsider their positions towards mutual objectives.
  • Demonstrates knowledge of the partner’s territories
  • Builds rapport with the other parties to foster positive and productive relationships.
  • Product & Service technical knowledge
  • Matches product/service to obvious customer needs.
  • Locates and uses expertise of others to improve product knowledge.
  • Displays knowledge of how products/services compare with those of the competition. Customer Value Management
  • Supports new business opportunities by developing and analyzing business cases, market strategies, deal requirements, business potential, and financials.
  • Works with sales strategy and planning partners to ensure forecast accuracy, maximization of opportunities and development of plans to deliver against organization’s objectives.
  • Revenue and profitability Management
  • Coordinates planning activities with other functions and stakeholders within the organization.
  • Monitors key performance indicators and is responsible for implementing corrective measures, when appropriate, to maximize performance and achieve revenue and operating income budget.

Professional Competencies

  • Customer Service Relationship
  • Selling Process
  • Time and,
  • Territory Management negotiating
  • Product & Service and Technical Knowledge
  • Decision-making
  • Managing conflict
  • Teamwork
  • Global Business Perspective – Business Acumen
  • Developing Empowered People and Teams
  • Driving Customer Satisfaction, Employee Fulfilment & Business Results

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

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