Parking Lot Attendant at Complete Parking Services (CPS) Limited

Complete Parking Services (CPS) Limited the leading professional parking company in the nation. We are also Independent Parking Advisors to companies and organizations who own, manage, control or operate off-street car parks. We also provide car parks viability assessments to government authorities and private sectors.

We are recruiting to fill the position below:

Job Title: Parking Lot Attendant

Location: Lagos Island, Lagos
Employment Type: Contract

Job Overview

  • Individual will be an integral part of the warm welcome and fond farewell process by greeting all customers. Individual will assist the cashier and supervisor in directing customers into and throughout a parking lot or facility.
  • Individual will have some safety and loss prevention responsibilities. Individual will learn and use aggressive hospitality concepts at all times.

Essential Job Functions

  • Must attend all continued training seminars and classes when called upon.
  • Must always check and clean the parking equipment daily.
  • Must have a working knowledge of valet cashier/dispatch description.
  • Must adhere to associate-parking restrictions.
  • Must adhere to associate posting procedures.
  • Must follow all policies as outlined in CPS Employment Handbook.
  • Must perform at a high level in aggressive hospitality at all times.
  • Must observe oversize vehicle procedures.
  • Must observe handicap vehicle procedures.
  • Must introduce upset customer to manager or supervisor in a professional manner.
  • Must assist in lot checks by being observant for potential problems in the parking lot.
  • Must report all incidents and accidents no matter how minor to a manager or supervisor.
  • Must report all personal injuries suffered while working to a manager or supervisor.

Key Relationships

  • All parking customers, property and parking associates

Standard Specifications:

  • Individual will remain in proper position as directed by the supervisor.
  • Individual will be attentive to all customers and coworkers.
  • Individual will perform in a professional manner at all times. Individual will observe all safety rules and regulations.

Qualifications
Essential:

  • Ability to communicate effectively in English.
  • Ability to provide legible communications.
  • Familiarity of property operations and surroundings.

Desirable:

  • High school graduate or equivalent
  • Ability to communicate in another Nigerian language

Skills:
Essential:

  • Ability to smile, acknowledge, greet and extend a warm welcome to each and every customer.
  • Ability to enhance the well being of each customer to ensure a positive memorable parking experience.
  • Ability to provide high levels of customer service and demands the same from all associates.
  • Ability to maintain high standard of cleanliness of work area, personal appearance, organization, etc. and demand the same from associates.

Desirable:

  • Previous customer relations training

Physical Requirements Are:

  • Ability to sit or stand for longer periods of time (up to 10 or 12 hours, less break)
  • Ability to withstand extreme temperatures
  • Ability to use hands and arms in repeated motions (making change, punching clock, etc.)
  • Ability to repeatedly and aggressively flag cars into specific parking spaces

Application Closing Date
4th March, 2022.

How to Apply
Interested and qualified candidates should send their Resume for consideration in a PDF or Word format to: info@completeparkingservices.com using the Job Title as the subject of the email.

Note: A review of this job description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions.

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