Hotel Operations Manager at ICS Outsourcing Limited

ICS Outsourcing Limited is Nigeria’s leading Business Support Solution Company, a pioneer among Nigerian outsourcing companies providing wide range of outsourcing and business support solutions for businesses globally with over 25 years in business. We help companies improve their bottom line when they leverage outsourcing.

We are recruiting to fill the position below:

Job Title: Hotel Operations Manager

Location: Aba, Abia
Employment Type: Full-time

Responsibilities

  • Oversee personnel including receptionists, kitchen staff, and office employees.
  • Monitor employee performance and conduct regular evaluations to help improve customer service.
  • Collect payments and maintain records of budgets, funds, and expenses
  • Resolve issues regarding hotel services, amenities, and policies.
  • Organize activities and assign responsibilities to employees to ensure productivity.
  • Create and apply a marketing strategy to promote the hotel’s services and amenities.
  • Evaluate hotel performance and ensure compliance with health and safety rules.

Requirements

  • Bachelor’s Degree in Hospitality, Business Administration or relevant field.
  • 4 – 6 years work experience in Hotel Management.
  • Exceptional leadership abilities with great attention to detail
  • Must have vast experience in management of a 4-Star Hotel .
  • Outstanding interpersonal communication and customer service skills.

Application Closing Date
3rd March, 2022.

Method of Application
Interested and qualified candidates should send their CV to: anwamiro@icsoutsourcing.com using the Job Title as the subject of the mail.

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