Hotel Manager at a Hospitality Firm – Swift Consulting Limited

Swift Consulting Limited – Our client in the hospitality industry is recruiting to fill the position below:

Job Title: Hotel Manager

Location: Ikeja, Lagos
Employment Type: Full-time

Responsibilities

  • Oversee personnel including receptionists, kitchen staff, and office employees.
  • Monitor employee performance and conduct regular evaluations to help improve customer service.
  • Collect payments and maintain records of budgets, funds, and expenses.
  • Welcome and register guests once they arrive.
  • Resolve issues regarding hotel services, amenities, and policies.
  • Organize activities and assign responsibilities to employees to ensure productivity.
  • Create and apply a marketing strategy to promote the hotel’s services and amenities.
  • Coordinate with external parties including suppliers, travel agencies, and conference planners.
  • Evaluate hotel performance and ensure compliance with health and safety rules.
  • Partake in financial activities including establishing room rates, setting budgets, and assigning funds to departments.

Requirements

  • Bachelor’s Degree in Hospitality, Business Administration or relevant fields.
  • A minimum of 3 years experience in hotel management or a similar role.
  • Fluency in English; knowledge of other languages is a plus
  • Understanding of all hotel management best practices and relevant laws and guidelines
  • Working knowledge of MS Office; knowledge of hotel management software (PMS) is an advantage
  • Excellent customer service skills as well as a business mindset
  • Demonstrable aptitude in decision-making and problem-solving
  • Reliable with an ability to multi-task and work well under pressure
  • Outstanding leadership skills and great attention to detail
  • Degree in Business Administration, Hotel/Hospitality Management or relevant field.

Application Closing Date
1st April, 2022.

Method of Application
Interested and qualified candidates should send their CV in PDF to: hireme@swiftconsulting.com.ng using the Job Title as the subject of the mail.

Note: Only qualified candidates will be contacted.

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