Digital Customer Service Representative at a Quick Service Restaurant – George Houston Resources Limited

George Houston Resources Limited – Our client, a Quick Service Restaurant, is recruiting to fill the position below:

Job Title: Digital Customer Service Representative

Location: Mende – Maryland, Lagos
Employment Type: Full-time

Job Duties

  • Taking customers’ orders through different social media.
  • processing of forms, applications, and requests through different social media.
  • Maintaining a positive, empathetic, and professional attitude toward customers always.
  • Responding promptly to customer inquiries about the products.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Ensure customer satisfaction and provide professional customer support.

Requirements

  • HND / BSc in a related field from a recognized institution.
  • 23-30 years
  • 0-1 year of experience.
  • Must be computer literate
  • Must be a fast finger and must be able to type fast on social media
  • Preferably females for gender balance
  • Must reside around Maryland, Ikeja, Anthony, Ketu, Oshodi, Shomolu and Bariga.

Salary

  • N40,000 monthly.

Application Closing Date
29th April, 2022.

Method of Application
Interested and qualified candidates should send their CV to: talents@georgehoustonresources.com using “Digital Customer Service” as the subject of the email.

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