Debt Collection Manager at a Travel and Tourism Company – AnneMarthas Global Services Limited

AnneMarthas Global Services Limited is a Human Resources recruitment, outsourcing, management and advisory company located in Lagos, Nigeria. With a growing reputation for being the all round HR management strategic partner for new and existing companies.

Our client, a major player in the travel and tourism industry, is recruiting to fill the position below:

Job Title: Debt Collection Manager

Location: Port Harcourt, Rivers
Employment Type: Full-time

Job Summary

  • Our debt collection Manager is generally responsible for managing and collecting all outstanding debts and receivables from clients.
  • In addition, the manager oversees the debt collectors whose job is to contact clients to make payments.

Job Responsibilities

  • Supervise and develop collection strategies to minimize bad debt.
  • Implement processes and policies that contribute to the success of the organization by ensuring debts are recovered.
  • Establishing and maintaining the link between the office and the sales team to ensure clients’ services and prompt payment of their outstanding debts.
  • Ensure the team is well managed and that necessary follow-up is done on every returned cheque, unsuccessful debit order, or unsuccessful payment for whatever reason from the bank to a logical conclusion.
  • Addressing ongoing customer complaints concerning billing or service rendered and working on complaints of service failures with designated departments.
  • Ensure set priorities and meet deadlines
  • Overseeing the activities of team members to ensure targets are met.
  • Sending daily/weekly and monthly reports on the department to the Financial Director and the Operations Director.
  • Sending transfer queries and any other required reports to the management.
  • Updating weekly/monthly bank reports.
  • Handle all queries regarding all deals
  • Handle customers’ questions or complaints regarding their payments.
  • Work closely with the Sales team to ensure clients pay up their debts.
  • Source for other contact details of debtors to aid collection.


  • BSc / HND in Finance, Accounting and other related fields
  • Minimum of 4 years experience in a similar role.
  • Excellent verbal and written communication skills
  • Proficient in the use of Microsoft office
  • Excellent time and people management skills.
  • Excellent analytical skills and an eye for detail.

Application Closing Date
23rd March, 2022.

Method of Application
Interested and qualified candidates should send their Resumes to: using the Job Title as the subject of the email.

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