Customer Service Representative at Outcess Solutions Nigeria Limited

At Outcess, we believe that digital technologies are driving a paradigm shift in how we live, work and play. This shift makes it possible and imperative for businesses to radically reshape how they interact and transact with customers and partners, seamlessly connecting and enhancing all aspects of their operations.

We are recruiting to fill the position below:

Job Title: Customer Service Representative

Location: Lagos
Employment Type: Full-time

Job Description

  • Build customer interest in the service and product offered by the company.
  • Educate customer on new and existing products on the network.
  • Effective and professional Brand cross selling of company products & services.
  • Deliver world class customer service by cross selling with vibrancy and personal confidence.
  • Provide accurate product information and serve as a knowledgeable resource for customer.
  • Manage daily customer requests and enquiries during contact, ensuring issues are appropriately, accurately and promptly escalated for further escalation for resolution.
  • Follow through on commitments made to customers in the course of selling.

Qualifications

  • Interested candidates should possess a B.A / B.Sc / HND / Experienced OND / NCE / B.Tech / B.Ed, B.Eng / NCE qualification with 0-3 years experience.
  • Candidate must have Completed NYSC very compulsory
  • Candidate must reside within and around Opebi, Ikeja, Agege, Ogba, Ojodu Berger, Ikeja, Maryland, Iyana Ipaja, Ketu, Alapere, Obanikoro, Fadeyi, Stadium, Yaba, Mushin, Obalende, Mile 12, Ojota, Bariga, Oworonshoki, Iyana oworo and Oregun
  • Applicant must not be more that 34years
  • Good Commuication skill
  • Computer Literate
  • Fluent in English Language.

Salary Range and Benefit

  • N40,00 – N45,000 / Month.
  • HMO

Application Closing Date
30th January, 2021.

How to Apply
Interested and qualified candidates should send their CV to: Recruitment@outcess.com using “CSR LAGOS” as the subject of the email.

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