Customer Relations & Social Media Officer at

247 Food Limited, The largest Food and Grocery online market place that offers both Wholesale and Retail Services across a wide range of Food and Groceries products with delivery mandate of range between same day and maximum of 48 hours.

We are recruiting to fill the position below:

Job Title: Customer Relations & Social Media Officer

Location: Ajao Estate, Lagos
Employment Type: Full-time

Job Description

  • We are looking for a talented Customer Relations Officer who will engage our customers by building & preserving trusting relationships.
  • The Customer Relations Officer will constantly identify opportunities to grow the customer base and build positive relationships with existing and new clients.
  • He/She must be a strategic and analytical personality, with ability to find solutions to problems and ensure maximum client satisfaction.
  • As a Social media manager, we expect you to be up-to-date with the latest digital technologies and social media trends.
  • You should have excellent communication skills and be able to express our company’s views creatively.
  • Ultimately, you should be able to handle our social media presence ensuring high levels of web traffic and customer engagement.

Job Functions / Responsibilities

  • Build positive relationships with all our clients
  • Maintain and engage existing customer
  • Constantly work on growing customer base
  • Performing research on current benchmark trends and audience preferences
  • Designing and implementing social media strategy to align with business goals
  • Ensure adequate representation of company products and image on the website.
  • Submit reports on customer activities
  • Coordinate activities around the office to ensure quality and prompt delivery to customers

Requirements / Qualifications

  • Candidates should possess a B.Sc / HND with 3-5 years work experience
  • Proven work experience as a Social media manager
  • Hands on experience in content management
  • Excellent copywriting skills
  • Ability to deliver creative content (text, image and video)
  • Knowledge of online marketing channels
  • Excellent communication and writing skills
  • Analytical and multitasking skills.

N80,000 – N100,000 / Month.

Application Closing Date
30th November, 2022.

How to Apply
Interested and qualified candidates should send their CV and Application Letter to: using the Job Title as the subject of the email.

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