Assistant Restaurant Floor Manager at Eric Kayser – 2 Openings

Eric Kayser, a fast-growing Hospitality company with branches in Victoria Island and Ikoyi, Lagos State, is recruiting energetic, ambitious and professional candidates to join their fast-growing team in the position below:

Job Title: Assistant Restaurant Floor Manager

Locations: Victoria Island & Ikoyi, Lagos
Employment Type: Full-time

Overview

  • In this position, you would be responsible for overseeing the efficient running and profitability of the restaurant and for managing floor employees.
  • We are looking for someone who will have the patience, personality and perseverance to thrive in this role.

Responsibiliites

  • Supervise the floor opening and closing procedure according to checklist
  • Ensure quality standards in product, equipment, atmosphere and service using records, menus and appropriate reference material
  • Monitor the implementation of standards set for products and practice to ensure food safety
  • Orient and encourage floor staff to promote menu items pushing sales
  • Handle the software system operations
  • Ensure good grooming, hygiene, safety and sanitation practices in floor area
  • Look after the assets and provide necessary inventories when needed
  • Report the needs of regular maintenance and upkeep of the floor and its equipment
  • Monitor the floor staff schedule, attendance, section rotation, duties, performance, training and leave participate in their coaching, appraisal and development opportunities
  • Ensure a good and professional communication channel among and with the floor, the Head of Branch through logbooks, memos, briefings and meetings.
  • Initiate professional interaction through seeking and soliciting feedback from guests and handling their complaints
  • Review the daily, weekly, monthly and yearly reports related to floor operations
  • Review the yearly plan for events and promotions with the Head of Branch
  • Report the floor state of operations to Head of Branch providing advice for possible improvement
  • Ensure OUTSTANDING customer service is rendered to guests at all times and in a timely manner.

Requirements

  • Relevant Degree or HND in Business Studies, Management, Hospitality Management or Hotel and Catering.

Experience:

  • Minimum of 2 years experience in a similar role obtained in a well-structured restaurant of a reputable organization.

Skills / Abilities:

  • Excellent customer service skills
  • Commercial awareness
  • Flexibility
  • Good interpersonal skills and Problem-solving skills
  • Active listening, outstanding communication and people skills with great team spirit.
  • Ability to stay professional in a stressful work environment.
  • Available to work different hours including weekends, days, and nights.
  • Good physical abilities
  • Critical thinking and time management skills
  • Patience, Personality and Perseverance abilities
  • Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
  • Food safety training is a plus.

Salary
N130,000 – N140,000 Monthly.

Application Closing Date
21st March, 2022.

Method of Application
Interested and qualified candidates should send their Resume in PDF or Word document format to: Careers@erickayser.ng using the Job Title as the subject of the mail.

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