About "Occu Health & Wellness Services Limited (Lagos & Rivers) "
Occu Health & Wellness Services Limited is an indigenous Occupational Health & Wellness Service provider focused on promoting employee health and wellness through the delivery of a variety of bespoke evidence-based and cost-effective workplace occupational health solutions. We help organizations maximize their productivity.
We are recruiting to fill the position below:
EAP Counsellor / Clinical Psychologist
Conduct telephonic, in-person, online (chat) and video consultations with individual members.
Responsible for carrying out assessments and third-party referrals if applicable.
Serves as primary contact for offsite treatment and counselling services.
Responsible for maintaining appropriate clinical records.
Develop and present topic-specific work-life/wellness programs for departments and corporate organizations.
Establish and maintain positive customer relations with Providers in order to facilitate referrals.
Conduct case management activities when indicated according to account-specific guidelines.
Conduct EAP orientation, training, workshops and staff support activities.
Conduct didactic presentations, worksite/supervisory consultations, work-site interventions and critical incident debriefing as required by client companies.
Develops, implements, and presents EAP and Mental Health related educational presentations for the purpose of training or informing large groups of people.
Fields and answers employee inquiries regarding the EAP.
Consult with supervisors, managers and organizational leaders on employee job performance impacted by personal issues.
Promote the availability of employee assistance services to employees, their household members and work organizations.
Create confidential activity reports and identify trends for corporate organizations.
Follow-up with the client and/or provider to ensure needs are met.
Performs other related duties as assigned.
Bachelor’s/ Master’s Degree in Clinical Psychology, Social Work or related Mental Health fieldwith 2 – 5 years of related job experience
Excellent communication, customer service, problem-solving, collaboration, time management and organizational skills.
Excellent verbal and written communication skills.
Proficient in Microsoft Office Suite or related software.
Thorough understanding of confidentiality.
Ability to proactively analyze and assess uncomfortable situations and to identify appropriate resolutions.