Customer Service Representative at Danpris & Sons Nigeria Limited

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About "Customer Service Representative at Danpris & Sons Nigeria Limited "

Danpris & Sons Nigeria Limited offers the following services: Advertising, Business consultancy, Human Resource Management, Health Management, Branding, etc.

We are recruiting to fill the position below:

Job Title:

Customer Service Representative at Danpris & Sons Nigeria Limited

Job Location:

Lagos

Job Type:

Contract Jobs

Job Description

  • We are hiring a customer service representative to manage customer queries and complaints.
  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

Job Requirement

  • High School Diploma, General Education Degree, or equivalent.
  • 1 – 4 years work experience.
  • Ability to stay calm when customers are stressed or upset.
  • Comfortable using computers.
  • Experience working with customer support.

How to Apply

Interested and qualified candidates should send their CV to: danprisnigltd@gmail.com using the Job Title as the subject of the mail.

DEADLINE:

August 16, 2023
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