Terawork is the leading online talent marketplace in Africa that helps businesses thrive by connecting them with professional talent without geographical barriers. We have a pool of professionals with varying levels of expertise across tech, digital, business and lifestyle services.
We are recruiting to fill the position below:
Certified Network Support Engineer at Terawork
Comprehensive understanding of network services and networks such as TCP/IP, OSPF, etc
In-depth understanding and practical knowledge of networking systems such as LAN, firewalls, routers and printers
Ability to analyze and evaluate networks, identify issues and provide solutions to ensure networks are operating efficiently
Ability to design, implement and troubleshoot Wi-FI and security infrastructure
Ability to manage several projects simultaneously from design to implementation
Ability to communicate technical information to other technical team members but also to coworkers in other departments who may not have knowledge of networking technical terminology
Maintaining computer networks including mainframes, VPNs, routers and other physical hardware
Installing and configuring network equipment
Creating firewalls and updating virus protection software and data security systems to keep data and communications protected
Monitoring computer systems to improve network performance for all systems
Troubleshooting, resolving, and communicating networking issues to other employees and management
Implementing disaster recovery procedures
Maintaining current knowledge and understanding of security and networking best practices to offer the best solutions and protection to company systems
Presentation and documentation of the technical solutions to the clients both orally via presentations and written. Preparation of proposals, RFP’s and other pre-sales documentation
Customer Proof-of- Concept
Delivery support to Project Managers with the implementation of successful projects
Implementation of key solutions under the purview of the unit, OEM Channel Management
Attend relevant trainings when nominated by the unit head and apply the knowledge gained to the job
Report operational status of all managed projects and assignments on a weekly basis.
Observe an absolute non-disclosure of company’s information, processes and clients’ data to un-authorized persons. Maintaining a professional attitude and loyalty to the organization at all times. Adhere to all company policies, procedures and business ethics codes.
Effect any other business the organization requires of your skills & competencies and all other self-initiated or delegated assignments by supervisor to agreed targets.
Educational qualification in Engineering or Computer Science is required. Holding a Master’s in a related field will be an advantage.
Minimum of 6 years of post-NYSC experience in related sectors.
Active CCNP & CCNA Certification is a must.
In-depth knowledge of industry regulations, and best practices.
Strong leadership skills with the ability to manage and motivate a diverse team.
Excellent analytical and problem-solving abilities.
Effective communication and interpersonal skills to establish and maintain relationships with stakeholders at all levels.
Proficiency in MS Office suite and familiarity with relevant software.