Business Operations Analyst at the Concept Group


About "Business Operations Analyst at the Concept Group "

The Concept Group is a holding company for companies established in 1992. Subsidiaries under the Group include: Rosabon Financial Services – Nigeria’s Leading Financial Intermediary and Equipment Leasing Company, Concept Nova – Bespoke Enterprise IT Solutions Company, Percy Aitkins – Bureau De Change.

We are recruiting to fill the position below:

Job Title:

Business Operations Analyst at the Concept Group

Job Location:


Job Type:

Full time Jobs

Job Description

  • Business Operations Analyst is responsible for developing operational KPIs and ensuring all process and polices are understood and adhered to by all stakeholders.

Duties & Responsibilities

  • Create and monitor Operational KPI’s of process owners.
  • Effectively communicate newly developed process/policies to the necessary stakeholders
  • Help drive the implementation of all process and policies across all sales related unit
  • Work directly with stakeholders to create implementation plans and complete milestones
  • Work with learning and development to organize trainings for staffs to help them better understand business processes and policies
  • Independently implement, administer and evaluate day-to-day activities across all sales related departments
  • Identify and execute given tasks and objectives, making recommendations that impact policies and processes
  • Review analyzed data to explain trends; formulate and evaluate alternative solutions
  • Analyze and interpret policies; review and implement procedures for program or function
  • Give optimal reports and escalate when necessary.

Job Requirement

  • B.Sc / HND in any field
  • Experience in Operations is an advantage

Skills / Competencies:

  • Interpersonal and verbal communication skills
  • Time management and prioritization skills
  • Organizational skills
  • Assertiveness.

How to Apply

Interested and qualified candidates should send their Applications to: using the Job Title as the subject of the mail.


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